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14

As Robb Watts' answer states, Facebook has acknowledged this was part of the problem, so we know the claim is true. ("...it took extra time to activate the secure access protocols needed to get people onsite and able to work on the servers.") Personal communication by unnamed sources to a credentialed tech reporter specifically made the claim that ...


64

It took "extra time" to get onsite. From Facebook's report about the outage: ...these facilities are designed with high levels of physical and system security in mind. They’re hard to get into, and once you’re inside, the hardware and routers are designed to be difficult to modify even when you have physical access to them. So it took extra time to activate ...


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