This question is based on this question recently asked on Ask Different. The long and short of it is, the original poster recently purchased a copy of MacKeeper and was then contacted by phone by someone claiming to be a part of the MacKeeper team requesting access to the original poster’s computer system: Desktop, files, etc…
Now that definitely sounds like a scam. But is MacKeeper software itself actually a scam? Pretty much all of the answers on that page imply in one way or another that MacKeeper software is part of a scam scheme and here are choice bits:
- “MacKeeper IS Malware. Run MalwareBytes on your Mac and it will remove MacKeeper.”
- “Scam. Scam. Scam. Scam....”
- “You don't need this software, avoid it.”
The Wikipedia entry for it doesn’t praise it, but it doesn’t seem to be much more than bad software and not much else:
“MacKeeper is software distributed by Kromtech Alliance and marketed as a way to secure, clean, protect and optimize a computer operating system. The product has received mixed reviews. It has been accused of not performing as advertised and being difficult to fully uninstall. It is heavily promoted through aggressive advertising and affiliate marketing. MacKeeper faced a class-action lawsuit because the company allegedly deceived users into paying for unneeded fixes. The lawsuit was settled in 2015 for US $2 million without any admission of guilt by the company.”
So bluntly: Is MacKeeper software a scam? Or is it just bad and questionable software with an aggressive marketing campaign behind it and not much else?