Do businesses actually require denied cards to be cut up?
Not required, but some credit-card providers do advise merchants to cut up fraudulently-used cards.
If the Authorisation Centre asks you to retain the card
Explain politely that the card issuer has asked you to hold onto the card.
- Preserve the card:
- Don't cut the card in half!
- Handle it by the edges so as to preserve fingerprints. Cut off the bottom left-hand corner (as seen from the front).
- Don't damage any other part of the card. Handle it as little as possible and place it in a plastic bag or envelope until you can give it to the Police.
Tell the cardholder you have been instructed to keep the card, and that he or
she may call the card issuer for more information .
• Cut the card according to acquirer procedures
Other Business just require merchants to retain the card.
If the Merchant receives a “capture card” or “pick-up-card” response to an
authorization request, the Merchant must not complete the Transaction. The
Merchant must retain the Card by reasonable and peaceful means,
You don't have any ownership rights to the card.