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I've been forwarded this by a colleague:

There’s a great story of a manager of a Coca-cola plant who’s numbers were far better than his peers. When asked what his “secret” was, he said simply that rather than take a best practice and modify it to meet what the plant did, he instead modified the plant to match the best practice. His secret was not trying to be too clever.

—source

Is this something which really happened, or just some made-up example?

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@Larian LeQuella Why add the "quotes"? – Dave Hillier Oct 7 '11 at 20:51
Evidently it was true for that manager, what works best for me may not work well for the next person, this has been my experience with a few situations. My advice do what works best for you. – Moab Oct 7 '11 at 23:56
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@Dave Hillier The quotes separate the thing being asked about. When I first read it, it was I had a great deal of trouble parsing what the question was. This way it clarifies that the anecdote is about the adoption of best practices, not a best practice of adoption. – Larian LeQuella♦ Oct 8 '11 at 2:20
@Moab or maybe it's all made up? – Sklivvz♦ Oct 11 '11 at 0:22
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